Privacy Policy | Thunder Marketing 1

Introduction
Thunder Lab ("we," "our," "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you use our services, including Meta advertising and AI-powered lead generation. Thunder Lab operates in England and adheres to the UK General Data Protection Regulation (UK GDPR).

We do not use third-party cookies and only collect the minimum information necessary to provide our services. We never sell or share your data with third parties unless required by law.

Contact Information
Thunder Lab
Email: info@thunderlab.co.uk
Website: thunderlab.co.uk

Information We Collect
We collect and process the following types of information:

Information You Provide

Personal Data: Name, email address, phone number, and other contact details when you make an inquiry or sign up for our services.
Communications: Any messages or correspondence you send us via email, social media, or other channels.

Information Collected Automatically

Analytics Data: We may track how you interact with our website (e.g., pages visited, time spent on the site) to improve our services. This is done using privacy-friendly tools that do not use third-party cookies.
Lead Generation Data: We use AI-powered tools to gather publicly available business information for lead generation purposes.

How We Use Your Information
We use your information for the following purposes:

To respond to inquiries and provide customer support.
To improve our services and website based on user interactions.
To send promotional emails about our services, special offers, or relevant updates (you can opt out at any time).
To comply with legal obligations.

Data Storage & Security
We take the security of your information seriously and implement appropriate measures to prevent unauthorized access or data breaches. These include:

Secure access controls for all stored data.
Encryption and authentication measures for sensitive information.
Regular security reviews to ensure compliance with data protection laws.

Your Rights
Under UK GDPR, you have the right to:

Request a copy of the data we hold about you.
Ask us to correct or delete your data.
Withdraw your consent for marketing communications.
File a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data is being mishandled.

To exercise any of these rights, please contact us at info@thunderlab.co.uk.

Third-Party Services
We may use third-party platforms to support our business operations, including:

Google Analytics (for website performance tracking)
Meta Advertising Tools (to manage and optimize ad campaigns)
Google Drive (for securely storing business documents)
GoHighLevel (for service delivery)

These third-party services comply with GDPR regulations and follow industry best practices for data security.

Cookies & Tracking Technologies
Thunder Lab does not use third-party cookies. We may use essential first-party cookies to enhance website functionality. You can disable cookies in your browser settings, but this may affect certain features of our website.

Data Retention & Deletion
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy. You can request the deletion of your data at any time by contacting us.

Changes to This Policy
We may update this privacy policy periodically. Changes will take effect immediately upon posting to our website. Please check this page for updates.

If you have any questions about this policy, please contact us at info@thunderlab.co.uk.

Last Updated: March 2025