This privacy policy sets out how the website thunderlab.co.uk uses and protects any information that you give when you use this website.

Thunder Lab respects the EU’s General Data Protection Regulations (GDPR) and this policy explains how this site collects and treats any information you give. You won’t find any complicated legal terms or long passages of unreadable text. There is no desire to trick you into agreeing to something you might later regret.

Thunder Lab values your privacy as much as we does our own, so we are committed to keeping your personal and business information safe. We are uncomfortable with the information companies, governments, and other organisations keep on file, so we ask for only the bare minimum from our customers. We never use your personal information for any reason other than why you gave it, and we never give anyone access to it unless we are forced to by law.

 

Contact Details

Thunderlab.co.uk
Email: info@thunderlab.co.uk

Thunder Lab is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Thunder Lab may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from February 2025.

 

Information You Provide

• Personal data: to be able to contact you, Thunder Lab will need your name, email address and contact details.

• Communications: you may provide information when contacting Thunder Lab for support, or speaking with them via e-mail, Facebook, Instagram, LinkedIn or Twitter, and they may keep records of that communication.

 

Information that is collected automatically

In running and maintaining this website Thunder Lab may collect and process the following data about you:

• Analytics data: Information about your use of this site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.

• Enquiry data Thunder Lab asks for contact information including your name, email address, and phone number, on this website so that they can reply to your enquiry.

• Account data Thunder Lab asks for your account and contact information when you hire their web design services.

 

What Is Done With The Information Gathered

Thunder Lab requires this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• This information may be used to improve products and services.

• Thunder Lab may periodically send promotional emails about new products or services, special offers or other information which they think you may find interesting using the email address which you have provided.

• From time to time, they may also use your information to contact you for market research purposes. They may contact you by email, phone or mail. They may use the information to customise the website according to your interests.

• Thunder Lab is located in the United Kingdom. This website is hosted by Wix. Thunder Lab does not host websites themselves and instead uses well established third party providers.

In operating this website it may become necessary to transfer data that is collected from you to locations outside of the European Union for processing and storing. By providing your personal data, you agree to this transfer, storing or processing. Thunder Lab will try to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

In the interest of transparency here are the following details of the third-party services Thunder Lab uses to provide their web design service to you, with information of the data stored or transmitted there:

• Wix

• Google Analytics

• Google Drive

• Monzo

 

Security

Thunder Lab is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, they have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information they collect online.

 

How This Site Uses Cookies

A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Thunderlab.co.uk uses traffic log cookies to identify which pages are being used. This helps Thunder Lab to analyse data about web page traffic and improve the website in order to tailor it to their customers needs. Thunder Lab only uses this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help to provide you with a better website, by enabling this website to monitor which pages you find useful and which you do not. A cookie in no way gives access to your computer or any information about you, other than the data you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

 

Your Information

The information that is collected is used to provide Thunderlab.co.uk web design services to you. In addition to this it may be used for one or more of the following purposes:

• To provide information to you that you request from Thunderlab.co.uk relating to the products or services provided.

• To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.

• To inform you of any changes to this website, services or goods and products.

• If you have previously purchased from Thunderlab.co.uk, they may provide to you details of similar goods or services, or other goods and services, that you may be interested in.

All marketing emails sent by Thunderlab.co.uk will have a clear unsubscribe link. Leanne does not pass on your information to third parties for use in their own marketing at any time.

 

Links to Other Sites

This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that Thunder Lab does not have any control over that other website. Therefore, they cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your Information

You may request details of personal information which Thunderlab.co.uk holds about you under the Data Protection Act 1998. If you would like a copy of the information held on you please email Thunder Lab on info@thunderlab.co.uk.

If you believe that any information Thunderlab.co.uk is holding on you is incorrect or incomplete, email them as soon as possible. They will promptly correct any information found to be incorrect.

 

The steps that are taken to keep your information private

Where your information is stored on third-party services, Thunder Lab restricts access only to people who need it.

The computers are protected by a passcode and all accounts, where applicable, are equipped with two-factor-authentication. Thunder Lab mobile devices are also protected by a fingerprint or facial recognition.

 

Removing your information

At any point, you may delete your data, however as this is potentially very destructive (removing license authorisations for any sites held) Thunder Lab asks that you contact them if you wish to request this. They will also remove data linked to you stored with third parties.

 

How to complain

Complaints are taken very seriously. If you’ve any reason to complain about the ways your privacy is handled, please email info@thunderlab.co.uk

 

Changes to this policy

If Thunder Lab changes the contents of this policy, those changes will become effective the moment they publish them on this website.